HELP & SUPPORT

We’re here to help you achieve your dreams and answer any questions you might have about your home improvement project.

At Orion, we’ve been providing a high level of service to our customers and the local community for over three decades. Follow the links below to access our different areas of our advice centre and if you need to contact a member of our team, we’ve included details on how to do so too.

What Happens Next?

WHAT HAPPENS NEXT?

What will happen once you’ve placed your order for windows or doors with Orion? How will things progress and what can you expect?

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UK Manufacture

UK MANUFACTURE

Learn about how we work in conjunction with our manufacturing partner to deliver you the best quality products available in the UK.

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Installation Focus

INSTALLATION FOCUS

We employ highly-skilled installers and they’ll work carefully with you and oversee the construction of your new living space.

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Orion Aftercare Service

AFTERCARE SERVICE

Orion’s dedicated aftercare specialists are on call to help you for the duration of our market-leading 20-year guarantee.

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Orion Guarantee

OUR GUARANTEE

We’re proud to offer a guarantee that is double the industry average and one that should give you total peace of mind should the unforeseen happen.

VIEW OUR GUARANTEE
Helpful Guides

HELPFUL GUIDES

We have created a series of helpful guides and publications to help break down many of the myths and misconceptions around home improvements.

VIEW OUR GUIDES
FAQs

FAQs

Head to our FAQs section and find answers to questions about our products and services.

READ OUR FAQs
Our Customers

CUSTOMER REVIEWS

We’re proud of our reputation throughout Yorkshire and how much of our business comes through personal recommendations.

READ OUR REVIEWS
Request Service Visit

REQUEST A SERVICE VISIT

If you need some help or you’ve been advised to get in touch with us, please contact us directly through this online form.

REQUEST SERVICE

WANT TO GET IN TOUCH?

Whether you have a query or need to speak to an advisor about one of our products or services, you can get in touch by completing the form below.

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Speak to our Customer Services Team on 01904 690881.

Our friendly team will be pleased to help with any questions you may have.